Need help with World Museums? Check the questions below, or use the form to reach us directly.
Prefer email? Write to us at slhmtnn06@gmail.com — we usually reply within a few days.
The first time you open the app with an internet connection, it downloads the museum catalogue for every country. After that, search, country lists and the map also work offline. If a country looks empty, check your connection and reopen the app so the download can finish.
Museum details for all countries are available offline once the catalogue has downloaded. To keep a country's photos on your device too, go to Profile → Offline Data and tap Download next to the country, or use the download button on a museum's page. You can delete a download from the same list at any time to free up space.
No. Location is used only on your device to center the map and show nearby museums. It is never sent to our servers or shared with anyone. You can deny the permission and still use every other part of the app.
The app follows your device language. To choose another one, go to Profile → Language. The app currently supports English, Türkçe, Español, Français, Deutsch, 中文, العربية, Русский, Português, 日本語 and हिन्दी.
No. World Museums works fully without signing in. Your favorites are stored on your device.
World Museums is free and funded by ads from Google AdMob. In the EEA, the UK and Switzerland you can review or change your consent at any time in Profile → Privacy settings. On iPhone and iPad, you can allow or block tracking in Settings → Privacy & Security → Tracking. See the Privacy Policy for details.
Use the form below with the museum name, city and what's incorrect, and we'll look into it.